Accepted Methods of Payment:
Credit Card (Visa, Master Card, American Express) and PayPal
CREDIT CARD CHARGES
Your credit card will be charged when you place your order. If we are not able to fulfil your order for any reason your credit card will be refunded.
We use the Qoo10 carriers to deliver our orders.
1. Domestic Singapore shipping is $6.
2. International shipping to Indonesia varies by weight.
3. Free domestic shipping in Singapore applies for any purchase above SGD 100.
4. Once an item leaves us and is shipped we are not responsible for lost or damaged packages.
Hindu Toys is not responsible for failed deliveries caused by the following scenarios:
Customer providing the wrong shipping address
Customer providing incorrect contact information (phone/email), which prevents customs from being able to clear packages
Failure to pick up package from carrier location after one or two logged delivery attempts by carrier
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. You can return a product for up to 7 days from the date you received it. Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.
When you’re ready to return or exchange, contact us at firstname.lastname@example.org with:
Your order number
Reason for the return
Customers are responsible for return shipping; pre-paid labels are not provided. We recommend tracking on all returns. Hindu Toys is not responsible for returns lost in the mail; customers will not receive refunds for lost returns.
Once your item is received and inspected , your claim will be processed and a refund or replacement will be issued within 7 - 14 business days.
Shipping will be refunded ONLY if the products being returned meet the following criteria:
product is defective
product does not match the product description
we have made an error in shipment by either shipping incomplete order or wrong product, and/or
we have been responsible, along with our shipping service, in an unreasonably long delay in delivery (typically considered to be 15 business days from the date of order) of the ordered product.